In order to have a basic understanding of the warranty and its benefits, we have extracted a few of the items addressed in the American eWarranty.

In the first year, the builder agrees to correct defects in workmanship and materials. These obligations are clearly stated in the warranty. It is a limited warranty, not a maintenance contract. Homeowner obligations and responsibilities are identified. Many builders do not fully realize what this means: the American eWarranty provides a level playing field by establishing customer expectations. This can reduce the number of complaints a builder has to handle.

In the 1 year builder’s warranty, defects in workmanship and materials are warranted. The following are examples which have specific standards to establish reasonable expectations.